You are in control of your data on A3 iFrame. From your profile settings you can export a copy of your account data and request that your account be deleted. These options are there to support your privacy rights, including under regulations like the GDPR.
Exporting your account data
If you want a copy of the information associated with your account, you can request a data export from your profile settings:
- Go to your dashboard and open your profile settings.
- Find the privacy or data section and choose to export your account data.
- Follow the prompts to generate your export.
An export gives you a copy of your account information to keep for your records or to review what we hold. Exporting your data does not change or remove anything — your account and sites continue to work exactly as before, so you can request an export at any time without affecting how your sites run.
Requesting account deletion
If you want to close your account entirely, you can request account deletion from the same profile settings area. Deletion is a significant, permanent action, so please make sure you have everything you need before you start.
Deleting your account is permanent. Once it is processed, you will not be able to sign back in or recover your sites.
What deletion removes
When your account is deleted, it removes your account and the data tied to it, including the sites you created in A3 iFrame. Practically, that means:
- Your sign-in and profile are removed, so you can no longer log in.
- The websites you generated through your account are taken down and no longer published.
- Content you uploaded and edited within those sites is removed along with the account.
If you might want a record of anything first, export your data before you request deletion. If your sites are live on a custom domain or a subdomain, plan ahead so visitors are not surprised when the sites go offline.
Before you delete
- Download what you need. Export your account data if you want a copy.
- Check billing. If you are on a paid plan, review your subscription so you are not expecting it to continue.
- Tell your team. If you share the account with team members, deletion affects them too.
Still need help?
If you have questions about what an export includes, or you want help before requesting deletion, open a ticket from your support page and we will walk you through it.